Chapter 62. Head Up, Not Head Down

It’s easy to adopt a head-down approach to life. It’s harder to remain cheerful; head up. Is your glass half empty or half full? If it seems to be half empty, perhaps you need a holiday, a retraining schedule, a few new challenges, a new job, a new department, a new team—or simply a new approach. Life does tend to get fired at us at point-blank range and there is barely time to duck. The manager’s lot is not always a happy or easy one and you get tired, despondent, bored, listless, and just about ready to quit. We all do from time to time. Being a manager can feel like a thankless task. You get stuff shoveled at you from all directions. I’m never sure whether it’s better to be at the top shoveling stuff downward ...

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