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The Rules of Work, 4th Edition

Book Description

NOW WITH 10 NEW RULES

 

A definitive code for personal success

 

The Rules of Work is an eye-opener for all those who would like to rise to the top, but don’t seem to be able to find the map.’

Sir Antony Jay, author of Yes Minister and Yes, Prime Minster, and founder of Video Arts

 

For some people, work is a breeze. They glide effortlessly onwards and upwards, always saying and doing the right thing, getting paid more, getting promotions, getting results.

 

Is there something successful people know that we don’t? You bet there is. They know the Rules of work.

 

These Rules are the guiding principles that will improve what you do and how you do it. They will give you the unmistakable air of confidence that will win you admiration, respect, and help you towards your next promotion. In this new edition of the international bestseller, Richard Templar has added 10 new Rules to help you get heard, noticed, acknowledged and followed.

 

To get ahead and stay on top, you need The Rules of Work.

Table of Contents

  1. Cover
  2. Title page
  3. Contents
  4. Dedication
  5. Acknowledgements
  6. Foreword
  7. Preface
  8. Introduction
  9. Walk your talk
    1. 1 Get your work noticed
    2. 2 Never stand still
    3. 3 Volunteer carefully
    4. 4 Carve out a niche for yourself
    5. 5 Under promise and over deliver
    6. 6 Learn to ask why
    7. 7 Be 100 per cent committed
    8. 8 Learn from others’ mistakes
    9. 9 Enjoy what you are doing
    10. 10 Develop the right attitude
    11. 11 Be passionate but don’t kill yourself
    12. 12 Manage your energy
    13. 13 Never let anyone know how hard you work
    14. 14 Keep your home life at home
  10. Know that you’re being judged at all times
    1. 15 Cultivate a smile
    2. 16 No limp fish – develop the perfect handshake
    3. 17 Exude confidence and energy
    4. 18 Develop a style that gets you noticed
    5. 19 Pay attention to personal grooming
    6. 20 Be attractive
    7. 21 Be cool
    8. 22 Speak well
    9. 23 Write well
  11. Have a plan
    1. 24 Know what you want long term
    2. 25 Know what you want short term
    3. 26 Study the promotion system
    4. 27 Develop a game plan
    5. 28 Set objectives
    6. 29 Know your role
    7. 30 Know yourself – strengths and weaknesses
    8. 31 Identify key times and events
    9. 32 Anticipate threats
    10. 33 Look for opportunities
    11. 34 Make learning a lifelong mission
  12. If you can’t say anything nice – shut up
    1. 35 Don’t gossip
    2. 36 Don’t bitch
    3. 37 Stand up for others
    4. 38 Compliment people sincerely
    5. 39 Be cheerful and positive
    6. 40 Ask questions
    7. 41 Use ‘please’ and ‘thank you’
    8. 42 Don’t swear
    9. 43 Be a good listener
    10. 44 Only speak sense
  13. Look after yourself
    1. 45 Know the ethics of your industry
    2. 46 Know the legalities of your industry
    3. 47 Set personal standards
    4. 48 Never lie
    5. 49 Never cover up for anyone else
    6. 50 Keep records
    7. 51 Know the difference between the truth and the whole truth
    8. 52 Cultivate your support/contacts/friends
    9. 53 Date with caution
    10. 54 Understand others’ motives
    11. 55 Assume everyone else is playing by different rules
    12. 56 Keep the faith
    13. 57 Put things in perspective
  14. Blend in
    1. 58 Know the corporate culture
    2. 59 Speak the language
    3. 60 Dress up or down accordingly
    4. 61 Be adaptable in your dealings with different people
    5. 62 Make your boss look good
    6. 63 Know where to hang out, and when
    7. 64 Understand the social protocols
    8. 65 Know the rules about authority
    9. 66 Know the rules about the office hierarchy
    10. 67 Never disapprove of others
    11. 68 Understand the herd mentality
  15. Act one step ahead
    1. 69 Dress one step ahead
    2. 70 Talk one step ahead
    3. 71 Act one step ahead
    4. 72 Think one step ahead
    5. 73 Address corporate issues and problems
    6. 74 Make your company better for having you there
    7. 75 Talk of ‘we’ rather than ‘I’
    8. 76 Walk the walk
    9. 77 Spend more time with senior staff
    10. 78 Get people to assume you have already made the step
    11. 79 Prepare for the step after next
  16. Cultivate diplomacy
    1. 80 Ask questions in times of conflict
    2. 81 Don’t take sides
    3. 82 Know when to keep your opinions to yourself
    4. 83 Be conciliatory
    5. 84 Never lose your temper
    6. 85 Never get personal
    7. 86 Know how to handle other people’s anger
    8. 87 Stand your ground
    9. 88 Be objective about the situation
  17. Know the system – and milk it
    1. 89 Know all the unspoken rules of office life
    2. 90 Know what to call everyone
    3. 91 Know when to stay late and when to go early
    4. 92 Know the theft or perks rule
    5. 93 Identify the people who count
    6. 94 Be on the right side of the people who count
    7. 95 Be well up on new management techniques
    8. 96 Know the undercurrents and hidden agendas
    9. 97 Know the favourites and cultivate them
    10. 98 Know the mission statement – and understand it
  18. Handle the opposition
    1. 99 Identify the opposition
    2. 100 Study them closely
    3. 101 Don’t back-stab
    4. 102 Know the psychology of promotion
    5. 103 Don’t give too much away
    6. 104 Keep your ear to the ground
    7. 105 Make the opposition seem irreplaceable
    8. 106 Don’t damn the opposition with faint praise
    9. 107 Capitalize on the career-enhancing moments
    10. 108 Cultivate the friendship and approval of your colleagues
    11. 109 Know when to break the Rules
  19. The Rules of power
    1. 1 Knowledge is power
    2. 2 Be able to walk away
    3. 3 Know who you’re dealing with
    4. 4 Be authoritative
    5. 5 Be likeable
    6. 6 Know who you are
    7. 7 Be great at your job
    8. 8 Get people on your side
    9. 9 Be controlled
    10. 10 Don’t give it away
  20. Had enough yet …?
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