RULE 31

Understand the roles of others

I used to believe that to be a good manager I had to be able to do not only my own job – managing – but also everyone else’s job as well. And probably, I thought in my heart of hearts, I should be able to do it as well as them if not better. Thus, I figured, if there was an emergency I could step into the breach and do their job and everything would carry on functioning. Yep, I bet you’re there before me. If I were to step into their job, who would be doing mine?

Answer, of course: nobody.

The key is to have a practical understanding of what all the jobs entail but realize that you don’t need to be able actually to do them. Yes, you do need back-up in the event of a crisis, but it ain’t you. You’re better ...

Get The Rules of Management, 3rd Edition now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.