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The Sales Book by Graham Yemm

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Interactions with other functions

Objectives

  • To recognise the importance of developing and maintaining good relationships with other functions in your organisation
  • To be a good role model in interactions with other functions
  • To create a more collaborative approach to working across your organisation

Understanding

How do the various functions of your organisation view the sales function and the sales people? Do the managers and staff within them really understand what has to happen to get sales? Are they fully supportive of the sales people and activities? If you can give positive answers to these questions you are in a fortunate minority in my experience. Too many organisations operate with a silo mentality, with the focus on what is happening ...

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