2
Elicitation and Document Requirements
In the previous chapter, you did all the planning in identifying the sources from which you can elicit the business needs. In this chapter, we will discuss various methods to draw out those needs and requirements from various sources. We will dive deep into various sources and you will learn a few cool tips that you can implement during your elicitation phase. Our end goal here is to extract sufficient information to understand users’ requirements.
We will also look into best practices to efficiently and effectively document these requirements. As we process elicitation iteratively, we document them right from the start and we keep refining them as we understand them more and more. Our goal here is to ...
Get The Salesforce Business Analyst Handbook now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.