The Salesforce Business Analyst Handbook

6

Solution Design and Functional Document

This chapter will cover different ways to identify functional and non-functional requirements using process flows during the solution design phase of the project. We will cover aspects where the designed solution is flexible, maintainable, and scalable. We will also cover data-related requirements such as the volume of data, legacy data, and data transformations. We will take all these aspects of the solution and document all the steps within a process flow in the functional document.

In this chapter, we will cover the following topics:

• Understanding solution design
• Identifying functional requirements
• Identifying non-functional requirements
• Reviewing data conversion requirements
• Understanding the functional ...