Skip to Content
The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture
book

The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture

by Paul Gibbons
May 2015
Intermediate to advanced
280 pages
8h 6m
English
Pearson
Content preview from The Science of Successful Organizational Change: How Leaders Set Strategy, Change Behavior, and Create an Agile Culture

6. Misunderstanding Human Behavior

“The difficulty lies, not in the new ideas, but in escaping from the old ones, which ramify...into every corner of our minds.”

—J. M. Keynes

Change fails at the tactical level when even sound strategic decisions fail to engage layers of affected staff. The skills and tools of those change leaders depend on notions of human behavior, how people learn and change, and how and why they act in response to what a leader does. When change implementation gets stuck, it is often because those notions are formed of bad ideas about people, which lead to bad ideas about how to produce engagement, commitment, and passion, or fail to combat resistance, cynicism, and apathy.

This chapter covers where those bad ideas about ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

The Wiley-Blackwell Handbook of the Psychology of Leadership, Change and Organizational Development

The Wiley-Blackwell Handbook of the Psychology of Leadership, Change and Organizational Development

H. Skipton Leonard, Rachel Lewis, Arthur M. Freedman, Jonathan Passmore
The Social Psychology of Change Management

The Social Psychology of Change Management

Steven ten Have, John Rijsman, Wouter ten Have, Joris Westhof

Publisher Resources

ISBN: 9780133994834Purchase book