John and the Rymell Software leadership had been caught off guard. They were unaware of the quiet erosion of their execution framework. Their flawed strategy planning methodology had betrayed them. If that wasn’t troubling enough, the competitive landscape had shifted, also without their knowledge. It was the perfect storm for a business leader.

Could John and the team have avoided this serious setback? Most assuredly, yes. If the right early warning system had been in place, important insights would have prompted the necessary course corrections and preemptive actions. The business might not have escaped completely unscathed, but it is a certainty that the damage would have been contained and ...

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