When the work piles up and the costs mount, shifting a portion of the work to outside teams, especially ones that can be hired at a reduced rate, may seem like a good idea. However, what starts out as a well-intentioned shifting of a project can turn out to be a nightmare.
Outsourcing and/or offshoring, though sometimes unpopular, are here to stay. And because that’s true, too many teams find that they have to make the best of a less-than-optimal situation. That was the case with Jonathan, a newly hired lead developer at a Silicon Valley software company known for its agile development practices. Here’s the story of how he reacts when he learns that he is to manage two newly outsourced teams.