Chapter 28. Outsourcing and Offshoring

When the work piles up and the costs mount, shifting a portion of the work to outside teams, especially ones that can be hired at a reduced rate, can seem like a good idea. However, what starts out as a well-intentioned shifting of a project can turn out to be a nightmare.

Outsourcing and/or offshoring, though sometimes unpopular, are here to stay. And because that’s true, too many of us find that we have to make the best of a less-than-optimal situation. That was the case with Jonathan, a newly hired lead developer at a Silicon Valley software company known for its agile development practices. Let’s see how he reacts when he learns that he is to manage two newly outsourced teams.

The Story

Jonathan had ...

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