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The Secret, 2nd Edition by Mark Miller, Ken Blanchard

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What Is Success?

Back in the office, it was apparent from the smiles, laughter, and banter that morale was on the upswing. Debbie was hopeful that performance would follow. She was still listening as much as possible. She was still actively looking for little ways to serve her team. She was delegating more often, and that allowed her more time to think about the future. She was scouting for talent, rather than just waiting for HR to send her warm bodies. She was investing more time in the interview process, and she was working purposefully to engage the hearts and heads of her people.

At times, it all seemed overwhelming. But in her heart Debbie knew that she was just laying the foundation for bigger and better things. As she prepared for the ...

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