The Goal: Results

“Okay, what’s next?” Jo was always interested in moving things along.

“We’ve done a great job deciphering what great teams do; now let’s figure out how we help our teams become great,” Debbie said. “Anyone have any thoughts on where we should begin?”

“Well, I guess we could share what we’ve learned with some people around the business and get their reaction,” Javier said.

“Or,” Sally added, “we could just start teaching our point of view on this … now that we’ve got one.”

“What do you think the main challenge is going to be as we move forward?” Debbie asked the group.

There was silence in the room. It was a thought-provoking question.

“It may be budget,” said Tom.

“Budget will certainly be an issue. But I’m not sure it’s going ...

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