The team developed two comprehensive plans: one for the pilot leaders and another for a systemwide introduction of the high-performance team concepts.
Debbie met with Jeff and reviewed the plans. He liked them both. He also decided to speak to the pilot team leaders when they returned for their second session. He wanted them to hear directly from him how important this work was to the long-term health and vitality of the organization.
He also agreed to talk to as many of the other groups as possible when the systemwide launch began. When he couldn’t be present, he volunteered members of the Executive Team to be there. He understood that ongoing leadership support would be vital.
The team reconvened the original pilot leaders ...