The Secrets of success at work, 2nd Edition

‘Full of amusement, telling anecdotes and great wisdom –

I wish that good advice was always so appealing.’

Marcus Alexander, Strategy Professor, London Business School

‘If you are just starting your career, or are looking to take

a leap ahead, this book will be your secret weapon. It’s like

having a personal coach whispering in your ear as you take

the field. You’ll be provoked, challenged, inspired and moti-

vated. But most of all, you’ll know the simple secret plays

that will help you win the game!’

Ron Ashkenas, Managing Partner, Robert H. Schaffer & Associates,

Stamford, Ct. USA and co-author of The Boundaryless

Organization, The GE Work-Out, and Rapid Results.

‘Richard Hall manages to inspire and inform in equal

measure – it made me laugh and it made me think.’

Rachel Bell, founder, Shine Communications

‘Richard Hall has an inquisitive and impressive mind.

Match this with an easy ability to communicate and you have

an unmissable read. Whether starting out, developing your

skills or changing careers, this is an important book for you.’

Peter Lederer, Chairman of Gleneagles Hotels

PRAISE FOR THE

SECRETS OF SUCCESS

AT WORK

Books that make you better

Books that make you better. That make you be better,

do better, feel better. Whether you want to upgrade

your personal skills or change your job, whether you

want to improve your managerial style, become a more

powerful communicator, or be stimulated and inspired

as you work.

Prentice Hall Business is leading the field with a new

breed of skills, careers and development books. Books

that are a cut above the mainstream – in topic, content

and delivery – with an edge and verve that will make

you better, with less effort.

Books that are as sharp and smart as you are.

Prentice Hall Business.

We work harder – so you don’t have to.

For more details on products, and to contact us, visit

www.pearsoned.co.uk

The secrets of

success at work

10 steps to accelerating your career

Second edition

Richard Hall

PEARSON EDUCATION LIMITED

Edinburgh Gate

Harlow CM20 2JE

Tel: [phone]

Fax: [phone]

Website: www.pearsoned.co.uk

First published in Great Britain in 2008

Second edition published 2011

© Pearson Education Limited 2008, 2011

The right of Richard Hall to be identified as author of this work has been asserted by

him in accordance with the Copyright, Designs and Patents Act 1988.

ISBN: 978-0-273-74294-4

British Library Cataloguing-in-Publication Data

A catalogue record for this book is available from the British Library

Library of Congress Cataloging-in-Publication Data

Hall, Richard, 1944-

The secrets of success at work : 10 steps to accelerating your career / Richard

Hall. -- 2nd ed.

p. cm.

ISBN 978-0-273-74294-4 (pbk.)

1. Success in business. 2. Interpersonal communication. 3. Success--Psychological

aspects. 4. Career development. I. Title.

HF5386.H2357 2011

650.1--dc22

2010030275

All rights reserved. No part of this publication may be reproduced, stored in a retrieval

system, or transmitted in any form or by any means, electronic, mechanical,

photocopying, recording or otherwise, without either the prior written permission of

the publisher or a licence permitting restricted copying in the United Kingdom issued

by the Copyright Licensing Agency Ltd, Saffron House, 6–10 Kirby Street, London

EC1N 8TS. This book may not be lent, resold, hired out or otherwise disposed of by

way of trade in any form of binding or cover other than that in which it is published,

without the prior consent of the Publishers.

10 9 8 7 6 5 4 3 2 1

14 13 12 11 10

Text design by Sue Lamble

Cartoons © Bill Piggins

Typeset in 10 pt Iowan Old Style by 30

Printed in Great Britain by Henry Ling Ltd, at the Dorset Press, Dorchester, Dorset.