February 2011
Beginner to intermediate
272 pages
5h 42m
English
We need to look at what will make the message word of mouth worthy (WOMworthy). Who will transmit it through what channels and why? How will we know what will amplify the effects of the message?
I find it helpful to think of the six Ms
| content | |
| transmitters | |
| via | |
| energized ... |
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