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The Secrets of Facilitation: The SMART Guide to Getting Results with Groups, New and Revised by Michael Wilkinson

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70 SECRETS OF FACILITATION

Secret #1 The Fundamental Secret of Facilitation
You can achieve more effective results when solutions are created, understood, and accepted by the people impacted.
Secret #2 The Secret of When to Use Facilitation
If more than a few people are involved, and understanding and buy-in are needed, so is facilitation.
Secret #3 The Secret of the Starting Question
Great starting questions draw a vivid image of the answers.
Secret #4 The Secret to Guiding a Group
Guide the group’s flow by asking, not telling.
Secret #5 The Secret to Influencing Idea Ownership
When you float an idea, ask participants to identify its benefits and how to record it.
Secret #6 The Secret to Preparation: The 5 Ps

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