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The Secrets of Facilitation: The SMART Guide to Getting Results with Groups, New and Revised by Michael Wilkinson

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CHAPTER TWO

THE SECRETS TO QUESTIONING

Design Your Questions to Get Better Answers

Questions Answered in This Chapter

How do you phrase questions that create a bonfire of responses?

In asking a question, when should you choose the verbs could, should, must, and will?

How do you use questions to guide a group?

How do you react to responses without overpowering the group?

How do you float an idea without unduly influencing the group?

How do you use questioning techniques when you are not facilitating?

CASE STUDY: Starting Questions
During one of our early public training classes on facilitation, we learned what I believe is the single most important ...

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