CHAPTER FOUR
THE SECRETS TO STARTING
Inform, Excite, Empower, Involve
Questions Answered in This Chapter
What are the four most important things to do in the opening?
How do you get the participants excited about participating?
How do you get buy-in to the agenda?
What is the purpose of ground rules?
What parking boards should you use?
How do you get the session started on time?
What is the appropriate order of the steps in the opening?
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