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The Secrets of Facilitation: The SMART Guide to Getting Results with Groups, New and Revised by Michael Wilkinson

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CHAPTER SIX

THE SECRETS TO RECORDING

The Power of the Pen—Use It, Don’t Abuse It, Make It Theirs

Questions Answered in This Chapter

What is the most important information to document from a facilitated session?

How do you avoid abusing the power of the pen?

How do you manage the recording process while still facilitating the group?

What do you do when a participant gives you a long monologue?

How do you prevent lulls while you are writing?

How do you effectively use a scribe during the session?

What is an appropriate format for the documentation?

What are the seven deadly sins of facilitation?

CASE STUDY: Public Safety Collaborative
A member ...

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