CHAPTER TEN
THE SECRETS TO CONSENSUS BUILDING
Create and Maintain a Consensus-Focused Process
Questions Answered in This Chapter
What is the definition of consensus?
Why might full consensus not be the recommended goal of group decision making?
What are the three reasons people disagree?
How do you address a disagreement in which the argument appears to be irrational?
How do you slow down a conversation to ensure that everyone is getting the facts?
How do you resolve a disagreement that is based on different values or experiences?
CASE STUDY: Consensus on Values
Two companies in the office and plant construction industry, one based principally ...
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