O'Reilly logo

The Secrets of Facilitation: The SMART Guide to Getting Results with Groups, New and Revised by Michael Wilkinson

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

INTRODUCTION: A POWERFUL SECRET

Professional facilitators know a powerful secret.

What makes it a secret? Certainly not the number of people who know it. In fact, there are probably many who would say they are aware of the secret. Yet very few truly understand how to use it. Therein lies the secret.

What makes it powerful? If “power” is somewhat synonymous with “getting results,” then this secret is extremely powerful. The secret can increase your ability to achieve results simply because it is linked to effectiveness and human motivation.

CASE STUDY: Learning the Powerful Secret
I began understanding the secret during my career with the management consulting division of what was then one of the Big 8 accounting and consulting firms. In the ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required