INTRODUCTION: A POWERFUL SECRET

Professional facilitators know a powerful secret.

What makes it a secret? Certainly not the number of people who know it. In fact, there are probably many who would say they are aware of the secret. Yet very few truly understand how to use it. Therein lies the secret.

What makes it powerful? If “power” is somewhat synonymous with “getting results,” then this secret is extremely powerful. The secret can increase your ability to achieve results simply because it is linked to effectiveness and human motivation.

CASE STUDY: Learning the Powerful Secret
I began understanding the secret during my career with the management consulting division of what was then one of the Big 8 accounting and consulting firms. In the ...

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