In mathematical terms, a function is something that can create a change in accordance with intent. The same is true in business too, and especially at the upper levels of the organization and enterprise, a “function” is almost synonymous with “service.” Business-functions are services.
So how do we describe how these functions or services interrelate with each other? The layering of delivery-services – the business-functions – is also a layering of the management-services and their resultant silos, ...
