© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
T. GravesThe Service-Oriented Enterprisehttps://doi.org/10.1007/978-1-4842-9189-4_12

12. Practice – The Knowledge of Services

Tom Graves1  
(1)
Eaglehawk, VIC, Australia
 

Services exchange information; services are information. Their structure and design determine the information that needs to flow around the entire enterprise, so that it can deliver its service, its role within its shared business-context.

A quick note: There’s a lot to cover in this chapter, and yes, on first read, some of it might perhaps seem “too much theory” or the like. But it’s actually all about practice: specifically, about making sure that everything connects up properly, that all ...

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