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Stage four: Change
Consider how hard it is to change yourself and you’ll understand what little chance you have of trying to change others.
Jacob M. Braude
Change is the fun part of the whole process. This is where the action takes place, careers are made and reputations destroyed. At this stage, as a consultant you might put on your project management hat, pull out the 25-page work-structure breakdown and launch into a highly technical discussion about milestones, critical paths and percentage-completion factors. Clearly, these issues need to be included, but this aspect of the process has been sufficiently well documented elsewhere and so is not covered in this book.
The focus here is on the softer factors – the issues that have a subtle ...
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