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The Site Reliability Workbook
book

The Site Reliability Workbook

by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
July 2018
Intermediate to advanced
512 pages
13h 58m
English
O'Reilly Media, Inc.
Content preview from The Site Reliability Workbook

Chapter 11. Managing Load

No service is 100% available 100% of the time: clients can be inconsiderate, demand can grow fifty-fold, a service might crash in response to a traffic spike, or an anchor might pull up a transatlantic cable. There are people who depend upon your service, and as service owners, we care about our users. When faced with these chains of outage triggers, how can we make our infrastructure as adaptive and reliable as possible?

This chapter describes Google’s approach to traffic management with the hope that you can use these best practices to improve the efficiency, reliability, and availability of your services. Over the years, we have discovered that there’s no single solution for equalizing and stabilizing network load. Instead, we use a combination of tools, technologies, and strategies that work in harmony to help keep our services reliable.

Before we dive in to this chapter, we recommend reading the philosophies discussed in Chapters 19 (“Load Balancing at the Frontend”) and 20 (“Load Balancing in the Datacenter”) of our first SRE book.

Google Cloud Load Balancing

These days, most companies don’t develop and maintain their own global load balancing solutions, instead opting to use load balancing services from a larger public cloud provider. We’ll discuss Google Cloud Load Balancer (GCLB) as a concrete example of large-scale load balancing, but nearly all ...

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Publisher Resources

ISBN: 9781492029496Errata Page