July 2018
Intermediate to advanced
512 pages
13h 58m
English
book
The Site Reliability Workbook
by Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne
Content preview from The Site Reliability Workbook
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Chapter 20. SRE Team Lifecycles
The Preface to this book set a goal to “dispel the idea that SRE is implementable only at ‘Google scale’ or in ‘Google culture.’” This chapter lays out a roadmap for maturing an SRE organization from unstaffed but aspirational, through various stages of maturity, to a robust and (potentially) globally distributed set of SRE teams. Regardless of where you are in your journey as an SRE organization, this chapter will help you identify strategies for evolving your SRE organization.
We discuss the SRE principles that need to be in place at each stage of this journey. While your own journey will vary depending on the size, nature, and geographic distribution of your organization, the path we describe to successfully apply SRE principles and implement SRE practices should be generalizable to many different types of organizations.
SRE Practices Without SREs
Even if you don’t have SREs, you can adopt SRE practices by using SLOs. As discussed in Chapter 2, SLO are the foundations for SRE practices. As such, they inform our first principle of SRE:
Principle #1
SRE needs SLOs with consequences.
The performance of your service relative to SLOs should guide your business decisions.
We believe that the following practices—which you can achieve without even having a single SRE—are the crucial steps toward implementing SRE practices:
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Acknowledge that you don’t want 100% reliability.
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Set a reasonable ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.