Chapter D4. 
DRIVE LEARNING TRANSFER
To change behavior and get the results you want, you need structure, support, and accountability.
Learning and development programs create value only when the new knowledge and skills they impart are transferred out of the learning environment and put to use in the work of the individual and firm. If learning is never used in a way that improves how things are done, then it is learning scrap—a waste of time and resources. That is why the Fourth Discipline of breakthrough learning is to drive learning transfer. We chose the word drive deliberately. The companies that are most effective ...
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