The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, Second Edition

INTRODUCTION: THE SIX Ds

The training you provide must contribute—visibly and substantially—to fulfillment of customers' business strategies.

—van Adelsberg and Trolley

Throughout our careers, we have been convinced of the strategic importance of learning and the contribution that corporate training and development programs can and should make. But we have also been deeply concerned that their actual impact is frequently far less than their true potential.

Ten years ago, we started on a mission to understand—and to find ways to remove—the impediments to learning realizing its full potential and strategic contribution. We have worked with hundreds of organizations, large and small, and thousands of different programs. We have been privileged to be ...