SECRET 
FOUR
Learning Is the Work
Remember Frederick Taylor and his principles of scientific management, by which he taught a laborer how to lift tons of pig iron four times more efficiently? Taylor was on the right track, but his approach was too literal and too dehumanized. (Being an engineer, he approached the problem as a technical one.)
We need to get some terms straight before delving into Secret Four. Frederick Taylor sought prescription. Today we need to figure out and pursue precision. Taylor wanted to achieve 100 percent efficiency, whereas we need to strike a dynamic balance between consistency and innovation. Here’s another Accenture ...
