Book description
An implementation blueprint for SIX SIGMA!
"The Six Sigma Way demystifies Six Sigma with a real-world 'how-to 'guide. A good investment for any business planning to launch Six Sigma."
John Biedry, VP Quality & Compliance, Sears Home Services.
Cost reduction...productivity improvement...customer retention...these are the promises of the Six Sigma quality management system. The Six Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can read the roadmap for implementing Six Sigma in your manufacturing or service organization.
The authorswho have worked with some of the most visible Six Sigma companies including GEprovide step-by-step guidance and practical implementation guidelines. Whether your goal is to fix a process problem or implement Six Sigma company-wide, The Six Sigma Way will help you develop an approach customized for your company's needs and the challenges of the twenty-first century business environment. The Six Sigma Way:
- Addresses the challenges and politics of launching, leading, and training people for Six Sigma.
- Focuses on implementing the major steps and quality improvement tools in the Six Sigma system.
- Features insights, comments, and examples from business leaders and managers using Six Sigma in their organizations.
Table of contents
- Cover Page
- The Six Sigma Way
- Copyright Page
- Contents
- Preface
- A Guide to the Six Sigma Way
- Acknowledgments
- Part 1 An Executive Overview of Six Sigma
-
Part 2 Gearing Up and Adapting Six Sigma to Your Organization
- Chapter 6 Is Six Sigma Right for Us Now?
- Chapter 7 How and Where Should We Start Our Efforts?
- Chapter 8 The Politics of Six Sigma: Preparing Leaders to Launch and Guide the Effort
- Chapter 9 Preparing Black Belts and Other Key Roles
- Chapter 10 Training the Organization for Six Sigma
- Chapter 11 The Key to Successful Improvement: Selecting the Right Six Sigma Projects
-
Part 3 Implementing Six Sigma: The Roadmap and Tools
- Chapter 12 Identifying Core Processes and Key Customers (Roadmap Step
- Chapter 13: Defining Customer Requirements (Roadmap Step 2)
- Chapter 14: Measuring Current Performance (Roadmap Step 3)
- Chapter 15: Six Sigma Process Improvement (Roadmap Step 4A)
- Chapter 16: Six Sigma Process Design/Redesign (Roadmap Step 4B)
- Chapter 17: Expanding & Integrating the Six Integrating the Six Sigma System
- Chapter 18: Advanced Six Sigma Tools: An Overview
- Conclusion: Twelve Keys to Success
- Appendix
- Glossary
- References
- Endnotes
- Index
- About the Authors
Product information
- Title: The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance
- Author(s):
- Release date: May 2000
- Publisher(s): McGraw-Hill
- ISBN: 9780071376679
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