The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance

A Guide to the Six Sigma Way

THIS BOOK is organized for use by a variety of readers, from Six Sigma novices to people right in the thick of improvement efforts. While you may prefer to read it from cover to cover, the content is organized in three parts to help you learn about Six Sigma now at just the level of depth you need—you can read the rest of the book later when you need it.

Here’s a guide to the content, first by part, then by chapter.

The Major Sections

Part One: An Executive Summary of Six Sigma

For the executive or the newcomer to Six Sigma, Part One provides a thorough overview of key concepts and background including success stories, themes, measurement, improvement strategies, and the Six Sigma Roadmap—a five-phase model for building ...