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The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
book

The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

by Peter Pande, Robert Neuman, Roland Cavanagh
November 2001
Intermediate to advanced
300 pages
9h 43m
English
McGraw-Hill
Content preview from The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

Chapter 5A Basic Toolkit for Team LeadersBefore You Begin

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LEADING A SIX SIGMA TEAM involves skills and methods that haven’t traditionally been taught in business schools or in the workplace. Team Leaders wear many hats: conflict mediator one minute, data collection expert the next. They don’t have to be experts in every detail of the team’s work, but they need to know enough to help the team decide how to best accomplish its mission.

The following areas describe the basic types of tools in the kit Team Leaders will draw from throughout their projects:

A. Understanding team dynamics.

B. Facilitation skills.

C. Data collection.

D. Organizational ...

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Publisher Resources

ISBN: 9780071373142