Chapter 8Coming Together as a TeamWorking Through the Forming Stage


IN THE FORMING PHASE OF TEAM DEVELOPMENT, Six Sigma team members gradually clarify the team’s goals, their own jobs on the team, and their relationships with other team members, the Team Leader, and, perhaps, the team Champion. During this “honeymoon” phase, team members are usually excited about the chance to make some real improvements in their jobs. Though they may complain about having to do their Six Sigma team assignments plus their “regular” jobs, they secretly may be proud to have been selected as team members. They are usually anxious to get started on the project, and ...

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