November 2001
Intermediate to advanced
300 pages
9h 43m
English
This book is designed foremost for the people who are carrying out the “heavy lifting” of their organizations’ ambitious Six Sigma efforts: the team leaders (or “Black Belts”) and team members (aka “Green Belts”) assigned to improve, redesign, and create efficient, customer-focused business processes.
In addition, we hope business leaders who are guiding Six Sigma projects (often called “Champions” or “Sponsors”) can use The Six Sigma Way Team Fieldbook to gain insights into the tasks and challenges faced by their colleagues in the trenches of process improvement. While you may not have time to attend weeks of Black Belt training, you can find in these pages a summary of the milestones, ...
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