December 2002
Intermediate to advanced
848 pages
20h 22m
English
Content preview from The Six Sigma Handbook, Revised and Expanded, 2nd Edition
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3.6. THE SIX SIGMA PROCESS ENTERPRISE
I am often asked "Will Six Sigma work for..." where the blank is "health care," "oil exploration," "custom-built homes," etc. The list is unending. My typical response is that, if a process is involved, Six Sigma may be able to help you improve it. Personally, I don't believe that everything will benefit from the application of Six Sigma rigor. There are some things that aren't processes, such as pure creativity, love and unstructured play. I don't believe a chess grand-master would benefit from the advice of a Black Belt applying DMAIC to his moves, nor would his equivalent in the R&D area. There are other things that are processes, but processes so poorly understood that we don't know enough about them ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.