15.1. USEFUL PROJECT MANAGEMENT TOOLS AND TECHNIQUES

Project management is a system for planning and implementing change that will produce the desired result most efficiently. There are a number of tools and techniques that have been found useful in project management. Brief descriptions of the major project management methods are provided here. Techniques specific to project management are covered in greater detail elsewhere in this chapter. Many of these tools are used in a wide variety of quality improvement and quality control situations in addition to project management; additional information on each of these more general techniques is found elsewhere in this book; consult the index for details.

Project plan—The project plan shows the ...

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