This book is organized for use by a variety of readers, from Six Sigma novices to people right in the thick of improvement efforts. Although you may prefer to read it from cover to cover, the content is organized in three parts to help you learn about Six Sigma now at just the level of depth you need. You can read the rest of the book later when you need it.

Here is a guide to the content, first by part, then by chapter.

The Major Sections

Part One: An Executive Overview of Six Sigma

For the executive or the newcomer to Six Sigma, Part One provides a thorough overview of key concepts and background including success stories, themes, measurement, improvement strategies, and the Six Sigma roadmap—a five-phase model ...

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