CHAPTER 10The Key to Successful Improvement: Selecting the Right Six Sigma Projects
We once conducted an informal poll of colleagues who have been involved in Six Sigma and other process improvement initiatives, and found an unanticipated consensus: Each person identified project selection as the most critical, and most commonly mishandled, activity in launching Six Sigma. It is a simple equation: well-selected and well-defined improvement projects equal better, faster results. The converse equation is also simple: Poorly selected and defined projects equal delayed results and frustration.
In fact, one of the strongest arguments in favor of following the ideal Six Sigma roadmap (see Figure 4.1) is that doing so allows you to much more effectively ...
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