CHAPTER 17 Advanced Six Sigma Tools: An Overview

In our journey along the Six Sigma Way so far, we have concentrated on the fairly simple methods and tools that drive much of the improvement in most organizations and processes. As we’ve noted, the publicity connecting Six Sigma exclusively with heavy-duty analytical methods has been very much exaggerated. Those who stick with the continuous improvement journey learn that the majority of problems and opportunities can be addressed with techniques nearly anyone can use. At the same time, one of the clear advantages of the Six Sigma system has been the application of more sophisticated tools that bring more power to the learning and improvement efforts.

Our objective in this chapter is not to make ...

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