O'Reilly logo

The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches, 2nd Edition by Roger Schwarz

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

images

CHAPTER TWO

What Makes Work Groups Effective?

Because you are called on to help groups become more effective, it is important to have a model of group effectiveness as part of your approach. To be useful, the model needs to tell you what an effective group looks like. In this chapter, I describe a group effectiveness model and how to use it. We begin by defining what makes a work group; identifying criteria for assessing a group's effectiveness; and then discussing how a group's process, structure, and organizational context contribute to effectiveness. The chapter concludes with discussion of the potential and the limits of facilitation in creating ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required