O'Reilly logo

The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches, 2nd Edition by Roger Schwarz

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

images

CHAPTER SIX

Diagnosing Behaviors That Enhance or Hinder Group Effectiveness

In this chapter, we consider how to diagnose behavior in groups. I address the question, How do you watch a group in action and figure out exactly what members are doing that is reducing or increasing their effectiveness? I begin by describing the diagnosis-intervention cycle, which structures how you observe group behavior and draw meaning from it. I show how to use the core values, ground rules, group effectiveness model, and theory-in-use to diagnose what is happening in a group. I end the chapter by considering some challenges in diagnosing behavior.

Before you can ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required