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The Skilled Facilitator: A Comprehensive Resource for Consultants, Facilitators, Managers, Trainers, and Coaches, 2nd Edition by Roger Schwarz

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RESOURCE C

Guidelines for Developing an Effective Contract

WHO IS THE PRIMARY CLIENT?

The primary client is the group being facilitated. For example, in a top management team that includes a CEO and the direct reports, it is important to specify whether any “assistant to” positions are part of the primary client group. The contract should also specify who else will attend group meetings and what role they play. The facilitation may also include individuals who provide budget or legal information to the primary client group. The role of these individuals may be to respond to primary client group member's requests for information but not to actively ...

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