Chapter SixDesigning and Developing Effective Groups
In this chapter, I describe how you can use the Team Effectiveness Model (TEM) to help the groups and teams you work with. I begin by describing why it's important to have a group or team effectiveness model as part of your work, whether you're a facilitator, consultant, coach, or trainer. Then I define the difference between a team and a group and why the difference matters so much for the teams and groups you work with and for how you work with them. I complete the chapter by describing the TEM and show how you can use it to design, diagnose, and intervene with teams and groups.
Groups and ...
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