Chapter SevenDiagnosing and Intervening with Groups
How do you watch a group in action and figure out exactly what is happening that is increasing or decreasing the group's effectiveness? This is the central question for diagnosing groups. After you figure out what's happening, what do you say to help the group become more effective? This is the central question for intervening with groups. If you're a facilitator, answering these two questions is your central task. If you serve in another facilitative role, answering these two questions is also essential to accomplishing your work with clients.
In facilitation, diagnosis is the process by which ...
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