Book description
THE MOST COMPREHENSIVE COLLECTION OF PROBLEM-SOLVING TOOLS, GAMES AND TECHNIQUES USED BY BRAINSTORMERS, GAMECHANGERS AND TRAILBLAZERS.
As working life becomes more complex, we are increasingly faced with problems which may at first seem insoluble. The Smart Solution Book is your guide to solving these problems, whatever their size.
Table of contents
- Cover
- Title page
- Contents
- About the authors
- Introduction
- Part 1 Which Tools to Use And When
- Part 2 Problem-Solving Essentials
-
Part 3 Problem-Solving Techniques for Individuals and Small Groups
- 1 Force-field analysis and graphical force-field analysis
- 2 Tough questions
- 3 Ritual dissent (and ritual assent)
- 4 Brain-friendly brainstorming
- 5 Reverse brainstorming
- 6 Procrastination
- 7 Cartesian logic
- 8 Brainwriting
- 9 Individual and collective mind mapping
- 10 Structured walkthroughs
- 11 Life through a lens
- 12 Nominal group technique
- 13 Grow for problem solving
- 14 Head/heart-push/pull
- 15 Osborn-Parnes’ critical problem-solving process
- 16 Appreciative inquiry
- 17 Competitive ideas
- 18 Why not?
- 19 Muse
- 20 Ishikawa fishbone diagrams
- 21 Deming’s PDSA Cycle (the Shewhart Cycle)
- 22 3D stakeholder mapping
- 23 The two words technique
- 24 The association grid
- 25 The Delphi technique
- 26 The Lotus Blossom technique
- 27 Photographic associations
- 28 The random word technique
- 29 Challenging assumptions
- 30 Metaphorical problem solving
- 31 Who else has solved this problem?
- 32 How-how?
- 33 The Whys/question everything
- 34 The Jelly Baby Tree
- 35 Future shock
- 36 What if?
- 37 What if we didn’t?
- 38 Reframing
- 39 The ripple effect (systems thinking)
- 40 What I need from you
- 41 Concentration diagrams
- 42 The Pareto analysis – simplified version
- 43 The solution effect analysis
- 44 The work map
- 45 The competing values framework
- 46 Timelining
- 47 One question
- 48 Peer assist
- 49 Action learning
- 50 Story circles
- 51 Swim lane diagrams (Rummler-Brache diagrams)
- Part 4 Large Group Problem-Solving Techniques
- Part 5 Problem-Solving Business Games
- Part 6 Sharing and Implementing Solutions
- What did you think of this book?
- Index
- Imprint
Product information
- Title: The Smart Solution Book
- Author(s):
- Release date: October 2016
- Publisher(s): FT Publishing International
- ISBN: 9781292142326
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