This is a structured way of revisiting long-standing rules and procedures to gain fresh insight and dispense with the idea that we retain processes simply because ‘we’ve always done it that way’.
When to use it
When bureaucracy seems to be overshadowing common sense.
When ’the way we do things here’ has not been re-evaluated for a long time.
When the organisation is in danger of becoming a tick-box culture, driven by process instead of using minimal processes to avoid chaos and using the processes as a stepping stone to higher performance.
What you will need
Paper and pens.
How to use it
Small groups are each allocated a process, procedure or a set of house rules.
They must decide on its ...
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