5  Controlling, Organizational Behaviour and ChangeControlling

A First Short Story of Controlling and Change

Individuals will act in a certain way based on the expectation that the act will be followed by a given outcome. People learn by observing others. People’s emotions are extracted from their evaluations of events. These appraisals or estimates will lead to individual variances of emotional reactions to the same stimulus or event. Individuals come to ‘know’ their own attitudes, emotions and other internal states partially by inferring them from observations of their own overt behaviour and/or the circumstances in which this behaviour occurs. People are not only moulded by their social contexts, but also they are inherently active, intrinsically ...

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