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STEP 10Images

WALK THE LINE

People, Process, and the Fine Art of Nagging

Now you’re fully prepared to deal with your team members with emotional intelligence, with your whole team with social and cultural intelligence, and with other teams with all three. You know how to communicate, how to motivate, how to celebrate, and how to eat.

That’s only part of the whole project management equation, though. There’s no doubt that this emotional intelligence stuff is crucial—without people, there’s no way to build a product, and without emotional and social intelligence ...

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