Online resources
These Web sites and URLs are also relevant as further information sources:
Instant messaging, Web conferencing, and team workplace tools
http://www-3.ibm.com/software/collaboration
Problem management self help and support
Passport Advantage
http://www.lotus.com/services/passport.nsf/WebDocs/Passport_Advantage_Home
Education
http://www-3.ibm.com/services/learning/training_cat.html
IBM Tivoli License Manager – Intelligent software license management to help optimize business value
ftp://ftp.software.ibm.com/software/tivoli/whitepapers/wp-license-mgr.pdf
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