Chapter 10

Communications Management

Communications management employs the processes required to ensure timely and appropriate generation, collection, distribution, storage, retrieval and ultimate disposition of project information.

—PMBOK® Guide

If you want to build a ship, then don’t drum up men to gather wood, give orders, and divide the work. Rather, teach them to yearn for the far and endless sea.

Antoine de Saint-Exupéry

Tell me and I’ll forget. Show me and I’ll remember. Involve me and I’ll understand.

Author unknown

Projects are executed by humans. And humans must interact. There is no doubt that communicating frequently and often is necessary throughout the life of any project. For any number of people on any given project, there are ...

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